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What's New

Mitigating SPAM in TM Network
(Updated: 17/7/2009)

Be informed that effective Monday, December 03, 2007, Telekom Malaysia Berhad had implemented a new policy in their effort to combat spam. TM had basically blocked OUTBOUND Simple Mail Transfer Protocol (SMTP) traffic or port 25 for all outgoing e-mails from DYNAMIC IP ADDRESSES. As such, users who are currently using any mail clients (e.g. Outlook Express, Microsoft Outlook, Thunderbird, etc.) and TMNet connections (Dynamic IP address users) would no longer be able to send email directly. The implementation would be carried out in 3 stages:

3 December 2007 - part of Klang Valley
5 December 2007 - Klang Valley
7 December 2007 - all states in Malaysia Please click here to read more.

Are you affected? You will be affected if you are using TM's dynamic IP address.


How to overcome this problem?

Solution 1

For those who hosted their mail server with us, please refer to the below Tutorial Movie for How to change Port 26 for your Outgoing (SMTP) server:

Solution 2

Change to use alternative ISP such as Maxis, Jaring, TimeNet, NTT etc.

Solution 3

Upgrade your TM-Net ISP from dynamic IP address to dedicated IP address.

 
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